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Flat Rate IT Services

Support for Small Business

We provide Managed IT Services, IT Support, and IT Consulting Services to small businesses and financial institutions throughout middle Tennessee.

We can help you reduce complexity, add new functionality and improve service quality all while minimizing costs. Our services are cost-effective, guaranteed and are delivered by a knowledgeable, friendly staff.

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Hassle Free IT

Let us be your IT solution with hassle free services and support.

In the Cloud

Take advantage of our outstanding cloud backup services for your small business.

New Clients

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Existing Clients

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We Know What Businesses Need

And we design our IT services around those needs

No Term Contracts

Enjoy all the perks of flat rate managed IT with no strings attached. We are confident that we can provide a better IT service experience and we do not require you to commit to a term contract, meaning you can rest easy and focus on your business with a predictable IT budget.

Pay
As You Go

Whether we provide you with IT support or you need us for a one-time service to set up your business phone system, you can pay as you go. We want to make sure your experience is as convenient as possible, and this is just one way we make that happen.

Fast & Friendly Support

Honest, reliable IT service and support is our top priority. We take pride in offering friendly, fast and easily understandable solutions to your IT problems and we are dedicated to helping you achieve your business goals.

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Customer Satisfaction

99%

Our IT services are designed with your complete satisfaction in mind.

Problems Fixed Last Year

3,500+

Telephone helpdesk, remotely on-line, or on-site we can help.

Security Flaws Patched

80,000+

Using our StrategicSecurity product, we can keep your network secure.

Viruses Blocked

175,000+

Find out how our StrategicSecurity product can help protect your business.

A Better IT Solution is Here

Whether you are a startup or a large business, your success depends upon keen attention to detail, commitment and the best technical help available. Inception is committed to providing you with the very best in managed IT services. Using your present goals and future expectations, we can formulate a strategic IT solution to help you achieve your business objectives with a controllable, predictable IT budget. With our “no strings attached” managed IT services you get a custom tailored IT experience that is specific to your business without paying for services you don’t require.

Managed IT Services for Every Buisness

Keeping up with the latest technology is essential in today’s business world, and quality managed IT services are the ideal way to compete with larger companies and gain an edge over the competition. No matter what your business entails, our IT specialists are ready to help you improve productivity and keep your network systems running smoothly.

From clear communications to urgent disaster relief to ironclad security, clients can count on us to optimize their IT services. We work with every business, and look forward assisting yours with outstanding customer support.

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IT Support for Your Small Business

Having a competitive edge over big companies in your industry is possible when you utilize premium IT support for your startup or small business. Our IT specialists can provide you with consulting, managed services and support, and fulfill other needs to ensure your systems run smoothly.

We have an in-depth understanding of the equipment and IT support that are the most valuable for small businesses, and they come at an affordable price. We do not think IT support for your small business should break the budget, but should increase revenue, productivity, and take stress out of daily work activities.

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Frequently Asked Questions

According to the Microsoft Support Lifecyle section on 14 July 2015, Microsoft will end extended support on all versions of Windows Server 2003/R2.
This means that the operating system will cease receiving security updates and bug fixes from Microsoft. Also, Microsoft will no longer offer technical support for the product. This doesn’t mean that the software will cease to function, rather it will become more dangerous to use the product as time goes on since security vulnerabilities will continue to be discovered and exploited.
While there are numerous methods out there for backing up data, it really boils down to a couple of options, file-based and image-based. File-based only backs up the individual files and folders. Recovering from a disaster would likely take some time since you would need to re-install your operating system and any ancillary programs prior to restoring your backup. Image-based backups are different in that they back up a copy of the operating system and all the data associated with it, including the system state, third party applications, configuration, etc. and saves it as a single file. Some even offer the ability to “virtually boot” a backup file either for disaster recovery testing or an actual disaster event. Given the speed of recovery, it makes sense for business to look at image-based over file-based.
The first thing you should do is save your work and turn off the computer as soon as possible. Some malware will spread rapidly, turning the computer off will stop the malware process. Next get your PC to an organization familiar with cleaning up infections. If you need help, give us a call at 615-236-5402 or e-mail us at service@inceptionnet.com.
Absolutely. Just give us a call at 615-236-5402 or e-mail us at service@inceptionnet.com. We can assist you either over the phone, or via a screen sharing session.
While nothing is 100% effective, a little hardware and some basic knowledge will go a long way toward protecting you from hackers. Here are a few suggestions: Make sure your business has a commercial firewall in place. Consider installing a Web Filter. Make sure your antivirus software is up to date. Never open e-mail attachments from someone you don’t know. If you receive an e-mail attachment from someone you do know, think before you open it. It’s not uncommon for someone to get a virus that sends itself out via e-mail attachment to someone’s entire address book.
Yes, the most secure method of remote connectivity is VPN. This is a secure, encrypted connection made via the Internet, between your remote computer and your company’s firewall. Contact us to find out more.
The cloud is generally referred to as a collection of computers on the Internet that keep your software or data instead of running it on your PC. Simply put, it means paying someone else to keep your data and make it available to you over the Internet. Contact us for a wide range of Cloud services.

Inceptionnet Team

Our team is highly skilled, friendly and professional. We are dedicated to helping you achieve your business goals through the use of the latest technology, innovative thinking and a deep understanding of the technologies of our partner companies.

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Our Team Is Ready to Help You!

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