Whether this is your first time investing in IT support in Nashville, or your middle Tennessee business is expanding and you want a company that can handle your current needs as well as new ones, you’re going to want to be picky about who you hire to handle information technology. IT support is a necessity for business growth these days, but not all companies provide the same quality services and can adapt to your industry needs as easy as others. Here are five questions to ask IT management companies so that you know if they’re a good fit for you.

How do you handle cyber-security?

All businesses have information that they want to protect whether it’s employee personal data, client contracts, or other sensitive material. Find out how the IT company in Nashville plans on handling your businesses online security. You’ll want to ensure that firewalls are properly applied, and spam is prevented.

Beyond the help desk, how do you provide IT solutions?

It can feel like some companies only offer IT solutions when something goes wrong. However, find out what the company is doing for you in between those times when you need a fire put out. The best companies will be proactive when finding IT solutions for you and aren’t afraid to bring them to the table when discussing how they do business.

Do you have industry certifications?

When it comes to technology, there are a lot of self-taught professionals out there (and there’s nothing wrong with that). However, when it comes to your businesses IT services, you’ll want to be sure that you go with experts that are properly certified and keep up with the most innovative tools and techniques for network support and disaster recovery.

What IT infrastructures have you set up in the past?

To learn more about the company your hiring, have them highlight a few of the previous infrastructures they’ve set up so that you can see how well they can customize their services for your business. The best IT companies in Nashville will be more than happy to share with you all of the quality services they’ve performed for other clients in the past.

Can your IT support grow with the company?

Give the company a growth scenario that you hope to achieve for your business and ask how they will be able to expand with you. Some companies only work with small businesses, while others can handle a range of business needs. Get this information ahead of time so that you don’t find yourself with tech issues in the midst of expansion.

As you ask questions, you should also be mindful about the way that the IT company communicates with you because if you don’t understand the tech talk or find them difficult to respond, you’ll want to take that into consideration. The better you communicate with the company, the more productive it is for everyone. There won’t be as much wasted time because less will be lost in translation, and you’ll simply have fewer frustrating incidents, giving you more time to focus on your business.