Are you constantly dealing with server problems? Perhaps you’re concerned about data breaches or network security? If so, it might be time to outsource your IT needs.
Nearly 4,000 data breaches took place in the first six months of 2019. That’s more than double compared to the first semester of 2018. Over 40% of breaches involved small businesses.
An IT support specialist can secure your network and ensure business continuity in the event of an incident. He will also use the latest tools to detect and fix computer vulnerabilities.
As a small business owner, you might be thinking that you can’t afford these services. Nothing could be further from the truth. Outsourcing your IT needs is cheaper and more convenient than hiring an in-house team.
Interested to find out more? Here’s why you need IT support services and how they benefit your business!
What Does an IT Support Specialist Do?
In this digital era, any organization — big or small — needs a computer system in place. Like everything else, computers are vulnerable to wear and tear and can crash when you least expect it. On top of that, cybercrime is on the rise.
Companies worldwide are facing IT problems on a daily basis. Some have their computer systems hacked and experience data breaches. Others are struggling with data backup issues, hardware problems, or outdated technology solutions.
That’s where IT support services come in handy.
A skilled IT support specialist will not only install and configure computer hardware and software. He will also take the steps needed to increase security across your organization.
These professionals can perform regular upgrades and make custom recommendations. They may also provide data backup and recovery services, implement new technologies, and help you digitize your most important documents.
IT Support Services Can Reduce Your Costs
As a small business, you may not afford to hire an in-house IT expert.
The median annual salary for this profession is nearly $63,500. A highly experienced IT support specialist can earn as much as 106,420 per year.
Note that you may need more than one person to handle this job. Most professionals who choose this career path work in shifts and on weekends, so the costs can add up quickly.
A more affordable option is to outsource this job.
IT support services could save you thousands a year and free up your employees’ time. Plus, you’ll no longer have to worry about downtime, data loss, and other issues that may affect your revenue and bottom line.
Another aspect to consider is the increase in cybercrime.
The number of data breaches went up by 273% in the first three months of 2020 due to the COVID-19 outbreak. This means that your business is more vulnerable to cyber attacks than ever before.
An experienced IT support specialist can recommend and install the latest security solutions. He will also monitor your systems to ensure that everything goes as expected.
Hire Professional IT Support
These are just a few of the many benefits of hiring an IT support specialist. Let someone else keep up with the ever-changing computer technology so you can focus on the core aspects of your business.
IT support services are reliable and cost-efficient. Plus, you’ll have peace of mind knowing that you can always call IT support to handle any issues your business is facing.
Don’t wait until it’s too late. Reach out to our team to discuss your needs and see how we can help!